Privacy Policy
Effective date: July 18, 2026 · Version 1.0
1. Introduction
This Privacy Policy explains how Basteq collects, uses, stores, shares, and protects personal information when you use the Service.
2. Information We Collect
We may collect:
- email address;
- ZIP code;
- renovation project information;
- uploaded photographs;
- AI prompts and responses;
- device, browser and IP information;
- analytics and usage data.
3. How We Use Information
We use information to:
- provide the Service;
- generate AI renovation plans;
- analyze uploaded images;
- calculate budgets and materials;
- respond to support requests;
- improve security and platform performance.
4. Sharing of Information
We may share information with trusted providers for hosting, AI processing, analytics, email delivery and security. We do not sell personal information.
5. Data Retention
Information is retained only as long as reasonably necessary to provide the Service, comply with legal obligations, resolve disputes, and maintain security.
6. Your Rights
Subject to applicable law, you may request access, correction, deletion, or restriction of your personal information by contacting contact@basteq.com.
7. Security
Basteq uses reasonable administrative, technical, and organizational safeguards but cannot guarantee absolute security.
8. Cookies
The Service uses essential cookies and may use analytics cookies. See the Cookie Policy for details.
9. Children’s Privacy
The Service is intended for individuals 18 years of age or older.
10. Changes
We may update this Privacy Policy. Updated versions become effective upon publication.
11. Contact
Website: https://basteq.com
Email: contact@basteq.com